privacy policy
Last updated on May 2, 2024
Thank you for choosing 12 Peacocks and entrusting us with your personal information. This Privacy Policy is designed to inform you about the types of information we collect, how we use it, and how we protect your privacy when you use our website, interact with our services, or purchase our products. By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.
Information We Collect
1. Personal Information
When you interact with us, we may collect personal information such as your name, email address, shipping address, billing information, and phone number. This information is necessary for processing your orders, providing customer support, and communicating with you about our products and promotions.
2. Transactional Information
We may collect information about your purchases, including the products you buy, payment information, and order history. This helps us process your orders efficiently and provide you with a better shopping experience.
3. Website Usage Information
We collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website's functionality, understand our customers' preferences, and personalize your shopping experience.
4. Cookies and Tracking Technologies
Like many websites, we may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. Cookies are small text files stored on your device that help us recognize you and customize your experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information
1. Order Processing
We use your personal and transactional information to process your orders, fulfill your requests, and provide you with the products and services you've purchased.
2. Customer Support
We may use your information to respond to your inquiries, address your concerns, and provide you with assistance regarding our products and services.
3. Marketing and Promotions
With your consent, we may use your contact information to send you promotional emails, newsletters, and other marketing communications about our products, events, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions included in each email.
4. Analytics and Personalization
We use website usage information and cookies to analyze trends, track user interactions, and personalize your experience on our website. This helps us improve our services, optimize our marketing efforts, and tailor our content to your interests.
How We Protect Your Information
We take the security of your personal information seriously and have implemented appropriate safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We may engage third-party service providers to assist us in operating our website, processing payments, and delivering products to you. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Your Privacy Choices
You have the right to access, update, or delete your personal information at any time. You can also choose to opt out of receiving marketing communications from us by contacting our customer support or using the unsubscribe link provided in our emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page.
Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at info@12peacocks.com
We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.